Frequently Asked Questions

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Recent Additions to the FAQ

Privacy & Security

How do you protect the privacy of introverted individuals who may hesitate to share personal details?

We’re introverts too, and the good news is that you do not have to share secrets with anyone.

Usage & Adoption

How do I get my team members to use the system?

It’s important for each person to understand “what’s in it for me?” so that they know why they should take the time to fill it in.

AI & Machine Learning, Model & Technology

How do you keep refining your algorithm and where do you get your training data from?

At SpotlessMind, we’re always working to make our system better by solving the most challenging cases first.

Accuracy

How do you deal with people lying or gaming your answers?

Our system is designed to make it effectively impossible for people to fake answers to game the questions.

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